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VerseX Privacy Policy & Terms of Service

Effective Date: 5 May 2025

Welcome to VerseX. Your privacy and trust are important to us. This document outlines both our Privacy Policy and Terms of Service. By using VerseX, you agree to the terms below.

1. Contact Information

For any questions about this policy or your data, contact:
Zade Hogan
CEO, VerseX
Email: support@versex.co.uk

Privacy Policy

2. What Data We Collect

We collect limited data necessary to operate and improve our services:

  • Name

  • Email address

  • Device and usage information (e.g., IP address, browser, access time)

Data may be collected through registration forms, device interactions, or usage analytics.

3. How Your Data Is Used

We use your information to:

  • Provide and manage access to the VerseX platform

  • Communicate updates and support responses

  • Monitor and improve platform performance

  • Meet legal and regulatory obligations

We do not use your data for marketing or advertising purposes without your consent.

4. Data Sharing

We do not sell or share your personal data with third parties. Internal tools and services used for development or hosting are strictly governed by confidentiality agreements and data protection laws.

5. Data Retention

Personal data is retained for up to 5 years or until you request deletion. Data may be kept longer only if required by law.

6. Your Rights

Under GDPR and other laws, you have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, email: support@versex.co.uk

Terms of Service

7. User Responsibilities

By using VerseX, you agree to:

  • Use the platform only for lawful purposes

  • Not attempt to access or modify source code, server resources, or other users’ data

  • Keep login credentials secure and not share accounts

8. Availability & Modifications

We strive for 99% uptime but do not guarantee uninterrupted service. Features and terms may be updated at any time; major changes will be communicated through our platform.

9. Limitation of Liability

VerseX is provided "as is." We are not liable for:

  • Data loss due to user actions or third-party events

  • Damages resulting from misuse of the platform

  • Downtime or technical issues beyond our control

10. Governing Law

This agreement is governed by the laws of the United Kingdom. Any disputes will be handled in UK courts unless otherwise agreed.

11. Termination

We reserve the right to suspend or terminate access if terms are violated. You may also delete your account at any time.

12. Contact & Support

For account issues, legal matters, or general support, reach us at:
support@versex.co.uk

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